We can offer bespoke contracts, fully tailored to provide your company with exactly the right hardware and software for all your business needs. We offer the following as examples:

Standard
Standard and Standard Plus are aimed at clients with 1-9 systems,
cover one site remotely and include the following:
● Up to 30 telephone support calls pcm
● Guaranteed maximum 2 day emergency response time for server
failure or system down
● Reduced hourly rate for work outside contract time of £45.00 +
VAT ph
Cost: £150.00 + vat pcm paid by Standing Order

Standard Plus
● One x 4-hour on-site consultancy pcm
● Up to 30 telephone support calls pcm
● Discount on all hardware and software purchased from us
● Guaranteed next day emergency response time for server failure
or system down
Cost: £250.00 + vat pcm paid by Standing Order

Professional
Professional and Professional Plus are aimed at clients with 10+
systems, covers one site* and include the following:
● Two x 4-hour visit to site pcm for consultancy
● Up to 30 telephone support calls pcm
● Guaranteed next day emergency response time for server failure
or system down
● Reduced hourly rate for work outside contract time of £45.00 +
VAT ph
● Remote access support when required
● Discount on all hardware and software purchased from us
● Full systems audit
Cost: £500.00 + vat pcm paid by Standing Order
*   travelling time may be charged

Professional Plus
● One day visit to site per week for consultancy
● Up to 30 telephone support calls pcm
● Guaranteed 4-hour emergency response time for server failure or
system down (next day if problem reported after 3pm)
● Full systems audit for insurance purposes
● Hardware/software database
● Weekend emergency on-site/telephone support @ £75 + vat ph
● Discount on all hardware and software purchased from us
Cost: £1,000.00 + vat pcm paid by Standing Order
*   travelling time may be charged